Refund policy
đź’¸ Returns & Refunds Policy
At Coffee & Chaos Co., every product is custom printed just for you — which means we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.
âť— What qualifies for a refund or replacement:
 - Your item arrived damaged or broken
 - There’s a printing mistake (wrong design or size than what you ordered)
 - You received the wrong item
If this happens, please contact us at coffeechaosco@gmail.com within 7 days of receiving your order. Include:
 - Your order number
 - A clear photo of the item and issue
We’ll make it right — pinky promise.
🙅♀️ What’s not covered:
 - Ordering the wrong size (please check the size chart!)
 - Changed your mind after the order was placed
 - Small variations in print color or placement (this is normal in custom printing)
 - Delays in shipping due to carrier issues (we wish we could drive the truck ourselves)
Since everything is made-to-order, we can't accept returns for reasons outside of manufacturing errors.